Firstly, the food quality from these guys is good.
My issue is the poor time management and how long you have to wait, in spite of being told when your order will be ready. We are generally burgers and chips people, so what we often find is that the burgers are prepared much earlier than the chips and so as long as you are happy to have to disassemble your burger and reheat it when you get home, it's fine. The burgers are bagged up, going cold and waiting for the fryer cooking to catch up. Hardly ideal. The last three times I have had to wait 30-45 mins after the time I was told over the phone. When I questioned this I was told "we are really busy", which is great for business but being honest and giving a more realistic wait time would be better. I think they just tell everyone 10-15 mins. I'd sooner leave home later than sit in a fish and chips shop for 30-40 mins. I'm probably going to try somewhere else after my third bad experience.
Been coming here for roughly 30 years. Same owners from my observations. Generally good price and good quality food. Never gotten sick or raw food (non known) when you ask for your chips well done, 60% of the time they meet the expectations as no one likes the drive home to the family to find soggy wet chips. Nice work Brookfield takeaways.
won llasidog wonk
Great fish and chips one of the best I have had.
Very nice, fast and good price,
Will be back more often
Consistently tasty fish & chips and Chinese takeaways!